Online Purchase Protection
Ordering online: it takes just a couple of clicks. And then you have to wait for home delivery. But what if the package doesn't arrive? Or if it's delivered incomplete or broken? Make sure that your customers shop safely online! With Online Purchase Protection you can ensure that shopping remains a pleasure. Thanks to this service, they can recover the purchase price of the items ordered if something goes wrong. Compensation is just as quick and simple as the shopping itself.
Your customers are increasingly preferring to do their shopping online. Make sure they can shop safely and also have confidence in their online purchase. Add Online Purchase Protection as an insurance component to your debit or credit card and let your customers fill their shopping carts worry-free. Because with Online Purchase Protection, you refund the purchase price of the guaranteed item if a merchant does not deliver their package or does not deliver it as promised, or fails to replace or refund it after a complaint. Does your customer need to return their purchase to the e-merchant? Then you will cover the return costs.
Did your customer pay for a service or product that was not delivered or was delivered incorrectly? With Online Purchase Protection, the customer will recover the purchase price thanks to you.
You pay the return costs to customers who return a purchase. That way, it's a cost they will no longer have to deal with.
Your customers will happily pull out their payment card, in the knowledge that you are insuring their purchases for a maximum of €5,000 incl. VAT per insurance year for all online stores in the EU and UK. And that counts for up to 3 incidents: 3 times as much shopping pleasure.
From now on, online shopping will always feel safe. This insurance module allows you to add one more thing to your customer's shopping cart: peace of mind.