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Second Medical Opinion

A second medical opinion within 15 working days

Why offer Second Medical Opinion?

The diagnosis of a (serious) illness can raise a lot of uncertainty, doubts and questions. Thanks to Second Medical Opinion, your customers will receive a second medical opinion within 15 working days. A reassuring addition to health insurance that helps patients make the best decision about their health.

for additional advice
to choose from
throughout the entire process


Personal guidance and independent advice

If they have any questions about a diagnosis or treatment, your customers can immediately call their personal assistant. This confidential adviser will guide them through every phase of the process.

This is how your customer receives a second medical opinion in 3 steps:

  • Telephone conversation. The personal assistant listens to the patient's needs and informs them of the next steps.
  • Free online consultation. A doctor reviews the medical file together with your customer. Once this is complete, the assistant will schedule an appointment with a specialist.
  • Appointment with the specialist. The specialist analyses the medical file and, if necessary, consults with other experts. After 10 to 15 working days, your customer will receive a second, independent analysis.

Protection of medical data

Only the doctor and specialist who handle your customer's file can view their medical data. The personal assistant only has access to information that is strictly necessary to schedule the appointments. No information is shared with AXA Partners, AXA Belgium or employers. This way, the privacy of your customers is protected.

Want to find out more? Feel free to CONTACT us.

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Reassure your customers

Offer your customers a second, independent analysis of their medical file without any hassle and free of charge.

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Personal assistance

Your customer's personal assistant starts the application process, organises all appointments and oversees the entire process.

Reliable advice

Your customer can rely on the advice of a recognised specialist, who consults with other experts if necessary, in a partner hospital of their choice.

No long waiting times

As soon as the specialist has received the medical file, your customer will receive a second opinion within 15 working days.

A few advantages at a glance

Advantages for you
  • You strengthen the relationship with your customer
  • You offer an extra service on top of your health insurance
  • You do not have to engage any staff yourself
  • You strengthen your offer against the competition
Advantages for your customers
  • Your customer can obtain additional advice about their medical situation
  • Analysis by a recognised and independent specialist
  • No administrative red tape
  • Personal guidance throughout the entire process
  • Smooth and fast procedure
  • Extensive list of partner hospitals
  • Medical data remains confidential
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