A consultation from the comfort of the living room
A nasty insect bite while travelling? Or a child who gets sick on Saturday night? Professional medical advice is often unavailable at such times. Teleconsulation solves this problem. Your customer calls the support line and speaks to a nurse, who then prepares the video consultation.
During the video call, the doctor tries to answer the customer's question as well as possible. If necessary, he will also refer the patient to a specialist. Of course, this is not a complete substitute for a physical consultation with the GP.
At any time of the day and in any time zone, your customer has a point of contact for medical questions.
A report of the video consultation is then included in the patient's medical records.
Your customer can only access the virtual waiting room by using a unique access code. The consultation itself also complies with all necessary security protocols.